Gadget Man - Attempted Extortion via telephone

The Gadget Man – Episode 82.5 – Attempted Telephone Extortion by a ‘Help Desk’

The Gadget Man - Episode 82.5 - Attempted Telephone Extortion by a 'Help Desk'
The Gadget Man – Episode 82.5 – Attempted Telephone Extortion by a ‘Help Desk’

We’re now firmed established in the New Year now and 2016 is looking to be a memorable one for technology. What hasn’t changed however is computer crime. Criminals have now settled in to established methods of computer crime using either hacking or persuasion on the telephone or email.

Attached is a recording of a telephone conversation I had with a ‘cold caller’ who goes on to tell me that I possibly have issues with my computer and with their help, they are suggesting they can fix them.

I have had countless telephone calls very similar to this one, what is different is that I specifically request the caller to go home and think about who they are working for, when they immediately hang up on me.

To be clear, NO COMPANY is able to tie your telephone number to your computer in this context. It would be incredibly time consuming to go about such an act and would therefore be reserved for government or police forces to do. If anybody calls you out of the blue and suggests your computer is faulty, hang up and consider reporting the call to the police and telephone provider. Do NOT follow any instructions by the caller to run software of ANY kind, they are simply attempting to extort money from you which could run into thousands of pounds.

If you know ANYONE who might be vulnerable to this kind of scam then please send them the link to this page.

Happy New Year

Matt

Photo Credit : Christiaan Colen via Flickr

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